Understanding your business today paves the way for a better business tomorrow. Looking to and beyond, hotels around the world are evaluating how to scale-up guest satisfaction…. Automate your daily housekeeping operations with cloud-native software that can easily integrate into a variety of PMS solutions.
Our enterprise service optimization solution makes it quick and easy to reduce guest incidents, optimize requests, and schedule preventative maintenan…. Hoteliers rank the adoption of technology that streamlines operations as top priority In this new era of hospitality, planning for recovery and beyond can be full of uncertainty.
Set a New Service Standard Delivering thoughtful and personalized service is no easy task without the right technology. Maximize Efficiency with a New, More Intuitive Experience Increase team engagement and productivity with enhanced functionality, easy-to-use navigation, and new, modern interface built for the future of hotel operations.
Optimize Labor to Create More Meaningful Experiences By automating communications, you can unlock staff capabilities to complete more proactive tasks and have open lines of communication throughout operations to deliver a higher level of guest service at a more rapid pace.
Drive Hotel Guest Loyalty Create more meaningful interactions with your guests through profiling tools that provide important information about their individual preferences and needs. Discover how you can set a new standard of efficiency of operations Learn More.
Related Products. HotSOS Our enterprise service optimization solution makes it quick and easy to reduce guest incidents, optimize requests, and schedule preventative maintenan…. On contrary, users needing only simple services as browsing or Email access would appreciate a free offer, and be loyal to your main services. Our system is designed to collect guest opinion when they are the most motivated to give positive review.
In addition, it prevents customer dissatisfaction by informing a manager of negative comments or complaints and gives a chance of converting guest experience while the guest is still on hotel grounds.
Failing to set a bandwidth cap, leads to nonfunctional WiFi HotSpot. If data transfer is not controlled and limited, some customers may consume all your bandwidth, and leave other customers unable to connect or have decent browsing experience.
Antamedia HotSpot efficiently limits both download and upload rate for each customer connected to your network. To gain full control over the customer connection, you can limit bandwidth quota maximum data transfer , or set limits on a daily level.
For example, each customer can get 1GB data transfer, but only 10 MB daily. Offering Free Hotel WiFi without tracking URLs and collecting customer data imposes you to a risk from illegal customer activity that is performed from your Internet connection. Prevent illegal customer activity and protect your business Filter URLs with inappropriate content, like porn, racism, drugs Block desired websites Redirect websites to another URL even your competition. Deployed by major hotel chains and small hotels for over a decade, our Hotel Internet solution improves WiFi control and guest satisfaction.
Take control over your Hotel WiFi. Free WiFi is still King. What amenities are deciding factors when choosing your hotel? Easily control WiFi and wired Internet access. Supported Hotel PMS interfaces:. IDS Fortune Next. You can also define different access policies for content and applications based on the navigation profile of your user, to make the best use of your bandwidth.
The analytics tools of Wi-Fi Hotel allow you to monitor and analyse system use with an unequalled level of detail.
With our analytics functionality, you can find out which categories of guests use the Wi-Fi of your facility the most, at which times and which access methods they prefer. And, in particular, you can see how much traffic they generate, in order to prevent any congestion. Your Wi-Fi network can become the most powerful digital connection between you and your guests. Put it at your service and make it into a complete tool for automated marketing: to communicate, promote and enhance the on-line reputation of your facility.
Guest Portal Completely customise your Wi-Fi system with your brand and welcome your guests with a wonderful, responsive graphical interface. Independently customise it with the Guest Portal composer and use widgets to show your guests information on your facility, events in the area or points of interest. Also, make the news from their country automatically available, along with local weather forecasts.
Wi-Fi Hotel allows you to collect all the data on the users who connected to your Wi-Fi, with any authentication method, in full compliance with privacy and security laws. The most complete database of those who stayed in your facility, which you can export whenever you want or integrate in real time with the most common external systems. Today, as you know, guest opinions matter a great deal. Wi-Fi Hotel allows you to automatically send your guests, either during their stay or afterwards, different kinds of multi-lingual questionnaires and surveys, completely customisable, designed to head off any malcontents and resolve any problems while the guest is still at your facility, or to invite them to review your hotel on TripAdvisor or other review portals.
All done automatically, with no need for action by your facility. This is true hospitality marketing automation. The simplest and most effective solution to increase the visibility of your facility on social networks. Wi-Fi Hotel allows you to return to earning money directly with Wi-Fi, allowing you to repay yourself for the investments needed to keep up with customer demands and changing the wireless network of your facility into a rich opportunity for business.
Premium Access Guests are not all alike: some are all Facebook and smart-phones, others work over the Internet and those with Wi-Fi want to watch TV the way they do at home. So why treat them all the same?
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