Use of this product requires additional applications that must be downloaded to your users' computers. You can mass-deploy CWMS applications by using the tools available to you on the Administration site.
The applications available for download include are:. WebEx Meetings Application—The core application for scheduling, attending, or hosting meetings. Running the WebEx Meetings application on a virtualized operating system is not supported. If a user does not have the WebEx Meetings application installed, the first time a user joins a meeting it is downloaded to the PC.
This can be configured to be done on-demand or silently. The user has the option of using the Cisco WebEx Meetings application for the duration of the meeting and having it removed when the meeting is over or performing an installation of the application to speed up the process of starting or joining future meetings.
This might fail because the user does not have administrator privileges. After an update or upgrade to a system, any old versions of WebEx Productivity Tools should be removed and the latest version installed. This can include any material displayed during the meeting.
In CWMS the. We recommend that you push the applications to user computers offline, before you inform those end-users that accounts have been created for them.
This ensures that your users can start and join meetings and play network recordings the first time they sign in. Where users have administrator privileges, you can enable users to download the applications from the end-user Downloads page and install the applications themselves. No additional administrator action is required. Otherwise, users cannot join meetings hosted by cloud-based WebEx users. You can configure your system so that administrators can push Cisco WebEx desktop applications to users or you can enable users to perform their own downloads.
Use this option to allow users who have administrator permissions for their PCs to manage the conferencing applications. Use this option to enable conferencing for users who do not have administrator permissions for their PCs. This is especially important if you are permitting users to download WebEx desktop applications. Each ZIP file contains the application installer for all supported languages.
The English application installer file in each ZIP file is without a language suffix. For example, the WebEx Meetings client is titled onpremmc. The application installer file for each of the other languages contains an abbreviation in its title that indicates the language of the application it contains. See the following table for the abbreviation used for each language:. Use the key in the Application Language Key table to determine the language of each file.
Note that there is no Mac version of the Productivity Tools. Network Recording Player is only available for download and mass deployment if you have selected Permit users to download WebEx desktop applications on the Downloads page.
This section is describes the tasks involved in installing Cisco WebEx Productivity Tools by using the ptools. Before installing a maintenance release or upgrading your system to a newer release, previous versions of Cisco WebEx Productivity Tools should be uninstalled.
If a user logs on to a computer with remote desktop while their administrator advertises the package, he must restart the computer to make sure WebEx Productivity Tools work normally. Mass deployment is possible, but each user must enter credential information. Before you install a maintenance release or upgrade your system to a newer release, your users must uninstall Cisco WebEx Productivity Tools running on their desktops.
After the upgrade, you can manually push the Productivity Tools to your users or users can download Productivity Tools from the Downloads page. If you are using Lync integration, after a silent installation your users must restart their computers to make all of the instant messenger integrations work properly. After an update or an upgrade, you can use the Administration site to manually push the Productivity Tools to your users or allow users to download Productivity Tools from the end-user Downloads page.
For the Program can run option, select Only when a user is logged on. For the Run mode option, select Run with administrative rights. Do not turn on Allow users to interact with this program. The parameters should be uppercase and the default value is 0 Disabled. In the following example, the initial command line is msiexec. Append Productivity Tools flags and parameters to the command line: msiexec.
If you enable notification, the user will see a message indicating that the assigned program is going to run after the program has been advertised. The assigned program will run silently. Perform the following procedure to advertise the program to update to the new version of Cisco WebEx Productivity Tools.
After the upgrade, you can use the Administration site to manually push the Productivity Tools to your users or users can download Productivity Tools from the end-user Downloads page. Permit users to download WebEx desktop applications.
This section is designed to help your organization understand the tasks involved in installing Cisco WebEx Meetings application. This section is a comprehensive guide that covers various types of installations, including a single-computer installation and large-scale installations using Microsoft Systems Management Server SMS. If the local machine is configured with an older version, an error message will be displayed informing the user that in order to install this MSI package, a newer version of the Windows Installer Service is required.
You can sign in to a user's computer and uninstall the Cisco WebEx Meetings application from the Control Panel or the WebEx folder on the local hard drive. The Cisco WebEx Meetings application is installed on a user's computer. When you uninstall atcliun. However, when you uninstall the application using the Control Panel, only the on-premises version of the application is uninstalled. Sign in to the Administration site and configure your Download settings to manually push the WebEx desktop applications to the user's desktop.
Do not select Allow users to interact with this program. Network Recording Player files greater than 4 GB can only be played when accessed from a Web browser. Verify that you have administrator privileges on the target device, because the Cisco WebEx MSI package is installed in the default OS Programs folder that folder requires such access.
If the local machine is configured with an older version of the installer, an error message appears informing the user that to install this MSI package, a newer version of the Windows Installer Service is required. If a user logs on to a computer with remote desktop while their administrator advertises the package, he must restart the computer to make sure the WebEx Meetings application works normally.
After an update, the Network Recording Player is automatically updated the first time it is used to play a recording. If you are using MSI installation, always use a unique path. Your system ignores the existing file. If you are using the download type with Windows 7, your system uses a unique path. Otherwise the system uses its own path, as described above. Client applications on both Windows and Mac systems are automatically updated to maintain compatibility with your updated system.
In a locked down environment, you must perform updates manually for Windows systems, but not for Mac systems. Skip to content Skip to search Skip to footer. Book Contents Book Contents. Find Matches in This Book. I want to let you know about the FreeFixer program. FreeFixer is a freeware tool that analyzes your system and let you manually identify unwanted programs.
Once you've identified some malware files, FreeFixer is pretty good at removing them. You can download FreeFixer here. Supports both and bit Windows. If you have questions, feedback on FreeFixer or the freefixer.
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